Terms & Conditions
Welcome to Vintage Relocation. These Terms and Conditions govern your use of our website and the moving, storage, and real estate services provided by Vintage Relocation ("we," "us," or "our"). By requesting a quote, booking a service, or using our website, you agree to be bound by these terms.
1. Services Provided
Vintage Relocation provides comprehensive logistics and property services, including but not limited to:
Residential and Commercial Moving
Packing and Unpacking Services
Short-term and Long-term Storage
Vehicle Transportation
Real Estate Brokerage and Consultation
2. Estimates, Pricing, and Payments
Moving Quotes: All initial quotes provided via our online calculator or over the phone are estimates based on the inventory and information provided by the customer. Final pricing may be adjusted based on the actual weight, volume, or additional services required on moving day.
Deposits: A non-refundable deposit may be required to secure your moving date or initiate real estate services.
Payment Terms: Full payment for moving and logistics services is required upon delivery or completion of the service unless previously agreed upon in writing. We accept [List accepted payment methods, e.g., credit cards, bank transfers].
3. Cancellations and Rescheduling
Notice Required: Customers must notify us at least [Insert Number] hours in advance to cancel or reschedule a moving service.
Fees: Cancellations made within [Insert Number] hours of the scheduled service date may be subject to a cancellation fee or forfeiture of the deposit.
4. Liability and Valuation (Moving & Storage)
Standard Liability: Vintage Relocation takes the utmost care with your belongings, adhering to our "Safe, Fast, Trusted" standard. However, our liability for lost or damaged goods is limited to standard industry coverage of [Insert amount, e.g., $0.60 per pound per article] unless additional valuation coverage is purchased.
Exclusions: We are not liable for damage to items packed by the customer (PBO - Packed By Owner), nor do we assume liability for high-value items such as cash, jewelry, important documents, or perishable goods unless explicitly declared and covered by a separate agreement.
Pre-existing Damage: Our team will document the condition of items prior to moving. We are not responsible for pre-existing wear and tear, mechanical failures of electronics, or structural weaknesses in furniture.
5. Customer Responsibilities
Accuracy of Information: The customer must provide accurate delivery addresses, access details (e.g., stairs, elevators, parking restrictions), and inventory lists.
Presence During Move: The customer or an authorized representative must be present during the loading and unloading process to sign the final inventory and delivery documents.
6. Real Estate Services Disclaimer
Separate Agreements: Real estate transactions (buying, selling, or leasing) facilitated by Vintage Relocation are subject to separate, legally binding brokerage agreements, state real estate commission rules, and specific property contracts.
Information Accuracy: Property listings and details provided on this website are for informational purposes. While we strive for accuracy, we do not guarantee the completeness of property descriptions or market data.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State/Region of [Insert Client's State/Country], without regard to its conflict of law provisions.
8. Contact Information
If you have any questions or concerns regarding these terms, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Physical Address]